Terms of Sale for Normi

1. Scope and parties
   
   

   The seller is Auge Technologies AS, org. no. 931 848 291, Høgskoleringen 4, 7034 Trondheim, Norway, email: contact@normi.no.
   

   The buyer is the person or business that completes the purchase in Normi.
   

   If the information in these terms differs from the information shown on the pricing page or in checkout at the time of purchase, the information shown in checkout applies.
   

2. What is being sold
   
   

   Normi sells access to paid digital functionality, including subscription plans, feature access, and any included usage quotas or Applications described for the chosen plan.
   

   The exact contents of a plan depend on the plan selected at purchase time and the information displayed in the product catalog and checkout.
   

3. Price
   
   

   The current price, currency, and billing interval are shown before purchase on the pricing page and in the Stripe Checkout flow.
   

   Recurring plans are billed monthly or yearly, depending on the selected plan. If a trial period is offered, it will be shown before the purchase is completed.
   

   Price changes do not affect an already paid billing period. For renewals, changed prices apply from a later billing period after reasonable notice.
   

4. Payment and payment provider
   
   

   Payments are processed through Stripe Checkout. By completing a purchase, the buyer also accepts Stripe’s applicable terms and privacy practices.
   

   Normi does not store full card details or other complete payment credentials. Payment information is handled by Stripe.
   

   For recurring plans, Stripe is authorized to charge the selected payment method automatically on each renewal date until the subscription is cancelled.
   

5. When the agreement becomes binding and when access starts
   
   

   The agreement becomes binding when the buyer completes checkout and the payment is approved or otherwise confirmed by the payment provider.
   

   Access to paid services is activated when the order has been fulfilled after confirmed payment. This normally happens immediately after successful checkout, but may happen later for payment methods that are confirmed asynchronously.
   

   If payment is not completed or confirmed, Normi may decline to activate the service or cancel the initiated order.
   

6. Subscription period, renewal, upgrades, downgrades, and cancellation
   
   
   1. Recurring subscriptions renew automatically at the end of each billing period unless cancelled before the next renewal date.
   2. The buyer can cancel an active subscription from the subscription settings in the user profile.
   3. Cancellation takes effect at the end of the current paid period. Access remains available until that date, but the subscription will not renew again.
   4. Upgrades to a higher recurring plan may take effect immediately. Stripe may charge a prorated amount for the remainder of the current billing period.
   5. Downgrades to a lower recurring plan may be scheduled to take effect from the next renewal date. The current plan remains active until then.
   6. Unless explicitly stated at checkout, there is no binding period beyond the current billing period.
7. Delivery
   
   

   Delivery takes place digitally when the purchased functionality becomes available in the buyer’s Normi account.
   

8. Right of withdrawal and refunds
   
   

   By purchasing paid digital services that are delivered immediately, the buyer expressly requests that delivery starts before any withdrawal period has expired.
   

   To the extent permitted by law, the buyer acknowledges that the right of withdrawal may be lost once the digital delivery has started.
   

   Refunds for unused time in an active billing period are generally not offered unless mandatory law requires otherwise or Normi has stated something else for the specific purchase.
   

9. Failed payment and service restrictions
   
   

   If a renewal payment fails, Normi may restrict, suspend, or terminate access to paid services until the payment issue has been resolved.
   

   Stripe may retry charges in accordance with the payment method and Stripe’s rules.
   

10. Buyer responsibilities
    
    
    1. Provide correct and up-to-date account and payment information.
    2. Ensure that the payment method can be charged at renewal.
    3. Keep login details secure and not share personal access unless the chosen plan explicitly allows it.
    4. Use Normi in accordance with the terms of use and applicable law.
11. Seller responsibilities and limitation of liability
    
    

    Normi will make reasonable efforts to keep paid services available and to deliver the plan that has been purchased.
    

    Normi may carry out maintenance, updates, and security measures that can affect availability from time to time.
    

    Normi is not responsible for interruptions or losses caused by circumstances outside its reasonable control, including failures at payment providers, hosting providers, or other third-party infrastructure.
    

12. Privacy
    
    

    Processing of personal data is governed by Normi’s privacy policy. Payment data is also processed by Stripe under Stripe’s own privacy practices.
    

13. Changes, complaints, and governing law
    
    

    Normi may update these terms when needed. Material changes will be communicated with reasonable notice before they take effect.
    

    Questions, complaints, or cancellation issues can be sent to contact@normi.no.
    

    These terms are governed by Norwegian law. Disputes shall be decided by the ordinary Norwegian courts, with the seller’s venue as the agreed venue, unless mandatory consumer protection rules require otherwise.
    

Last updated: 10 March 2026